1. SCOPE, DEFINITIONS

2. ORDER AND CONCLUSION OF CONTRACT

3. PRESENTATION ON THE WEBSITE

4. REGISTRATION FOR A CUSTOMER ACCOUNT

5. DELIVERY AND DELIVERY TIME

6. RESERVATION OF TITLE

7. PRICES AND SHIPPING COSTS

8. PAYMENT TERMS

9. VOUCHERS AND DISCOUNT CODES

10. WARRANTY

11. LIABILITY

12. SET-OFF AND RIGHT OF RETENTION

13. APPLICABLE LAW

14. OUT-OF-COURT ONLINE DISPUTE RESOLUTION

1. SCOPE, DEFINITIONS

(1) The business relationship between us, Oh Oh Couture, Joachim-Ringelnatz-Weg 4a, 14532 Stahnsdorf, represented by the Managing Director: Jessica Völker (hereinafter "we") and you, the purchaser of our goods (hereinafter "you"), shall be governed exclusively by the following General Terms and Conditions.
(hereinafter referred to as “Terms and Conditions”) in the version valid at the time of the order.

(2)
Goods within the meaning of these Terms and Conditions are all products that you can purchase on the website www.karokauer.com (hereinafter referred to as the “Online Shop”).

(3)
The range of products in our online shop is aimed exclusively at customers who are 18 years of age or older.

2. ORDER AND CONCLUSION OF CONTRACT

(1) The presentation of the goods in our online shop does not constitute a binding offer to conclude a contract, but merely a non-binding invitation to place an order by you.

(2) You can select goods from our online shop and collect them in a so-called shopping cart by clicking the "Add to cart" button. By clicking the "Checkout" button, you submit a binding order to purchase the goods in your shopping cart. You can edit and review your order details at any time before submitting your order. You can submit and transmit your order by clicking the "Buy" button, which means you accept the Terms and Conditions and include them in your order.

(3) If the goods you have selected are not available at the time of ordering, we will notify you of this at the beginning of the ordering process. During the ordering process, you can only place an order for the goods that are available.

(4) We will send you an automatic confirmation of receipt to the email address you provided, in which your order and the cancellation policy will be listed again and which you can print out using the "Print" function.

(5) With the shipping confirmation, at the latest upon delivery of the goods, we will make the contract text (consisting of the order and the General Terms and Conditions) available to you on a permanent data medium (e-mail or paper printout) (contract confirmation).

(6) If you choose the payment option "Credit Card", the contract is concluded immediately after you have completed the order process. If you choose the payment option "PayPal", a contract between you and us is concluded at the time of confirmation of the payment order. If you choose the payment option "Apple
Pay”, “Instant Transfer” or “Instant Payment with Klarna”, the contract is concluded upon receipt of the notification on the date the account is debited (pre-notification).

(7)
The contract text will be stored by us in accordance with legal regulations and data protection regulations. If you have a personal customer account, you can access your order data in our online shop under "Login."
If you do not have a personal customer account and would like us to send you your order details, you can contact us by email at ohohcouture@gmail.com. We will send you a copy of the stored order data. You can view the Terms and Conditions here at any time.

(8) The contract is concluded in German.

3. PRESENTATION ON THE WEBSITE

Any slight color variations in the products presented in the oh oh couture online shop are due to technical reasons or the color reproduction depends on your monitor/screen. We therefore cannot guarantee that the color reproduction is accurate; some colors may therefore vary under certain circumstances.

4. REGISTRATION FOR A CUSTOMER ACCOUNT

(1) To facilitate the use of our online shop, we offer you the opportunity to register for a customer account. In this case, you do not need to re-enter your data for each order. Instead, your data will be saved in our customer database and automatically inserted into a new order.

(2) To register for a customer account, we require the following information from you: last name, first name, address, a possibly different delivery address, and an email address. To protect your data, you will be asked to provide your account with
and a password. You enter this data in the corresponding input mask, and after giving your express consent, it will be stored in our customer database. This occurs when you click the "Register" button. We use the stored data only in compliance with applicable data protection regulations. For details, please refer to our privacy policy.

(3) Following registration, you will automatically receive an email notification that your customer account has been created. Your email address also serves as your username for the customer account. During the registration process, you will be asked to enter a password of your choice. You will then have the option of changing this password after logging into your customer account. You must keep your access ID and password confidential at all times, may not disclose them to third parties, and are obligated to protect your access ID and password against unauthorized access by third parties. You are solely responsible for any misuse of your access ID and password.

5. DELIVERY AND DELIVERY TIME

(1) The goods will only be shipped to delivery addresses in Germany, Austria and Switzerland.

(2) Delivery times specified by us are calculated from the date of conclusion of the contract. Unless otherwise specified for the respective goods in our online shop, the delivery time is 5-7 working days for deliveries within the Federal Republic of Germany and 5-10 working days for deliveries to the Republic of Austria and Switzerland.

(3) We are entitled to make partial deliveries, provided these are reasonable for you. No additional shipping costs will be charged for any subsequent deliveries.

(4) If you order multiple items in one order, each with different delivery times, we will ship the goods in multiple shipments (partial deliveries). The delivery time specified for the respective item will be decisive. No additional shipping costs will be charged.

6. RESERVATION OF TITLE

The delivered goods remain our property until the purchase price has been paid in full.

7. PRICES AND SHIPPING COSTS

(1) The final prices stated in our online shop include the applicable statutory value added tax and are exclusive of shipping costs.

(2) The corresponding shipping costs are stated in the order form and are to be borne by you unless you exercise your right of withdrawal.

(3) The goods will be shipped by post. If you are a consumer, we bear the shipping risk.

(4) In the event of cancellation, you shall bear the direct costs of returning the goods.

8. PAYMENT TERMS

(1) You can pay through our online shop by credit card, PayPal, Apple Pay, Sofortüberweisung, or Sofortüberweisung. We accept American Express, Mastercard, Maestro, and Visa.

(2) You can change the payment method stored in your user account at any time.

(3) Unless otherwise agreed, payment of the purchase price is due immediately upon conclusion of the contract.

(4) If you choose to pay by credit card, the purchase price will be reserved on your credit card at the time of ordering. Your credit card account will be charged at the time we ship the goods to you.

(5) When paying via PayPal, you will be redirected to the PayPal website during the ordering process, where you must register or, as an already registered customer, authenticate yourself with your access data and issue or confirm the payment instruction to us.

(6) In cooperation with Klarna AB ( www.klarna.de ), Sveavägen 46, Stockholm, Sweden, we offer you instant purchase as a payment option. Please note that payment must be made to Klarna. With the Klarna Sofort payment system, you pay via direct bank transfer using online banking (PIN/TAN) and without registration. We receive a real-time confirmation after the transfer is completed.

9. VOUCHERS AND DISCOUNT CODES

(1) Vouchers and discount codes can also be redeemed as part of an order through our online shop ( www.ohohcouture.com ), provided this redemption option is explicitly stated on the respective voucher or the discount code was issued for this purpose. To do so, please enter the corresponding voucher or discount code during the ordering process. The voucher can only be redeemed during the specified validity period, and the value of the goods must be at least equal to the amount of the voucher. The discount code can also only be redeemed during the specified validity period.

(2) Multiple discount codes cannot be combined within a single order. Only one discount code can be redeemed per order. The voucher or discount code must be redeemed before completing your order. Retroactive application is not possible.

(3) Any remaining balance on vouchers will not be refunded. If you return the goods paid for in whole or in part with the voucher within the scope of your statutory right of withdrawal, the value of the goods will be credited to you again as a voucher. No cash payment will be made.

(4) Trading in vouchers is prohibited.

10. WARRANTY

(1) We are liable for material defects in accordance with the applicable statutory provisions, in particular Sections 434 et seq. of the German Civil Code (BGB). An additional guarantee for the goods delivered by us only exists if this was expressly stated in the order confirmation for the respective article.

(2) Customary or technically unavoidable, material-related deviations in the quality, colour, size, equipment or design of the goods do not constitute a defect

(3) Warranty rights do not apply to damages caused by misuse or improper use of the goods and to damages caused by the goods being exposed to harmful external influences (in particular extreme temperatures, humidity, extraordinary physical or electrical stress, voltage fluctuations, lightning strikes, static electricity, fire).

(4) If you are an entrepreneur, a legal entity under public law, or a special fund under public law, you are obligated to inspect the goods promptly and with due care for deviations in quality and quantity and to notify us of any obvious defects within days of receipt of the goods. The same applies to hidden defects discovered later upon their discovery. Failure to inspect and notify the seller of defects will void the assertion of warranty claims. The warranty period is one year from delivery of the goods.

11. LIABILITY

(1) We shall be liable - regardless of the legal basis - for damages or reimbursement of wasted expenses in accordance with the following provisions under letters (a) and (b):

(a) In cases of intent and gross negligence, we shall be liable without limitation. In cases of simple negligence, we shall only be liable for damages resulting from the breach of a material contractual obligation (an obligation whose fulfillment is essential for the proper performance of the contract and on whose compliance you regularly rely and may rely); in this case, however, our liability is limited to compensation for the foreseeable damage typical for the contract.

(b) The exclusions and limitations of liability resulting from letter (a) shall not apply if we have fraudulently concealed a defect or have provided a guarantee for the quality of the item, for damages resulting from injury to life, body or health, or in the case of liability under the Product Liability Act.

(2) To the extent that liability towards us is excluded or limited, this shall also apply to the personal liability of our legal representatives and vicarious agents.

12. SET-OFF AND RIGHT OF RETENTION

(1) You shall only have the right to set off if your counterclaim has been legally established, is not disputed or acknowledged by us or is in a close synallagmatic relationship to our claim.

(2) You may only exercise a right of retention if your counterclaim is based on the same contractual relationship.

13. APPLICABLE LAW

Contracts between us and you shall be governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG) and its provisions on private international law. The statutory provisions restricting the choice of law and the applicability of mandatory provisions, particularly those of the state in which you, as a consumer, have your habitual residence, remain unaffected.

14. EXTRAJUDICIAL ONLINE DISPUTE RESOLUTION (ODR platform)

(1) The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), which can be accessed at www.ec.europa.eu/consumers/odr .

(2) We are neither obliged nor willing to participate in the dispute resolution procedure.

Status:
April 2, 2025